Service status Archived Status Issues

Recent Status Archive:

We are aware of Wired Network issues currently affecting the Institute of Biomedical Research building.
This will appear as either not being able to login or your Desktop/Email/Internet not working.
We are looking into this as a top priority and hope to restore Service shortly.


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Archived: Network issue: Geography Building

Last Updated: 13 March 2019 at 8:09 am

The wired network in the geography building should now be up and running again.


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Archived: Essential maintenance work to my.bham portal

Last Updated: 7 March 2019 at 7:40 am

On Wednesday 27 February between 3.00pm and 5.00pm we will be carrying out some essential maintenance work on the MyBham portal. The maintenance work is necessary to ensure that the portal continues to run efficiently when you need it most.

Whilst the work is being carried out there will be short periods of downtime in which you may experience some issues logging in to the portal.


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Archived: Postgraduate Admissions System

Last Updated: 5 March 2019 at 12:16 pm

The postgraduate admissions system is undergoing essential maintenance from 08:30-11:30 GMT 5 March 2019.

The admissions system will be unavailable to all users during this period.

We apologise for any inconvenience this may cause you.

If you need to get in touch with the postgraduate admissions team urgently, please email postgraduatesystem@contacts.bham.ac.uk


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Archived: Managed Print: Unavailable

Last Updated: 4 March 2019 at 1:57 pm

We’re experiencing some technical issues with our managed print service. We are working to resolve as a matter of urgency. We apologise for any inconvenience caused.

Currently our managed print services are switched off. We have purged any documents in the queue and when we restore service, you will need to resubmit any printing. We will provide an update at 3.30pm.

Update 3.30pm 28 February 2019: Our managed print services remain unavailable. We are working with our suppliers to resolve the technical issues as a matter of urgency. We cannot yet provide an estimated time that service will resume. Please monitor status.bham.ac.uk for updates. Next update at or before 9.30am Friday 1 March 2019.

Update 9:30am 1st March 2019: Engineers from our managed print service provider are on site working to restore services as rapidly as possible. We anticipate service restoration within the next 3 hours. Next update 12.30pm today or once services are restored, whichever is sooner.

Update 12:30 1st March 2019: PRINTING BACK ONLINE: our service supplier’s engineers have restored managed print. You will need to resubmit any print jobs submitted that you have not been able to collect during this time. We apologise for the inconvenience this has caused and thank you for your patience.


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We are currently aware of network issues in the Strathcona, JG Smith and Ashley buildings.

IT Services are currently investigating this as a priority.


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Archived: Delayed Email Delivery

Last Updated: 28 February 2019 at 3:23 pm

We are aware that users are currently experiencing extended email delivery times. This is affecting users both exchanging email and scanning to email. We are currently investigating this issue as a high priority and hope to have it resolved soon.

Update @ 12:30 – Apologies for the issues affecting email delivery speed this morning. It has now been resolved and emails will be flowing normally. Any emails which did not arrive are currently being processed by the servers and will be delivered as soon as possible


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Archived: MyBham: Past Exam Papers Unavailable

Last Updated: 28 February 2019 at 3:23 pm

We are currently aware of an issue which may prevent students from accessing past exam papers via MyBham.

We are currently investigating this as a high priority and hope to have a solution soon.


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Archived: WiFi: Access Issues Across Campus

Last Updated: 22 February 2019 at 8:39 pm

We are aware of an issue which is preventing access to the WiFi in various buildings across campus.

We are investigating this as a high priority.


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Confirmed loss of power affecting the wired and wireless network in University House and Ash House.

Power was fixed and the network should now be accessible again.


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