Service status Archived Status Issues

Recent Status Archive:

We have now fixed the issue affecting servicedashboard.bham.ac.uk. Apologies for the inconvenience caused.


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We are aware of a wired network issue in the above mentioned locations. Wi-Fi appears to be working as normal, but wired network is down. Our Network team is looking into the issue now and hope to have the network restored shortly.


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Update: 18/06/2019 12.30PM

We are currently working on replacing the hardware affected.
Please continue to use the WiFi network.
Please accept our apologies for any inconvenience that is being caused.

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IT Services are currently aware of an issue with wired network connectivity in the Charles Gillett Centre on the Selly Oak Campus.

We are looking into this with the highest priority and hope to have this resolved soon.


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Archived: On campus licensing issues for SPSS users.

Last Updated: 18 June 2019 at 10:40 pm

Users are reporting issues with loss of licenses with SPSS, meaning SPSS is not currently usable on University machines.

We have passed this issue over to the technical team that manage our license servers and hope to have this resolved shortly.


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Archived: New Core: Student Access

Last Updated: 14 June 2019 at 1:06 pm

IT Services and the New Core Support Team are currently investigating an issue affecting PhD students who need to access Core Systems to raise orders. We will update this message with more information as we have it.

If you are a student casual worker who needs to login to Core Systems to submit timesheets, Worklink will have provided you with a staff username. For more information on this, please see https://kb.bham.ac.uk/KB14452


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Archived: Services Unavailable: My.Bham/BIRMS/SharePoint

Last Updated: 7 June 2019 at 9:40 am

We are currently experiencing network issues which are affecting the following services.
My.Bham/BIRMS/SharePoint
We hope to have these back up and running as soon as possible


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Archived: Wireless Network Maintenance

Last Updated: 6 June 2019 at 9:47 am

Please note as part of the wireless upgrade programme, essential maintenance will be being undertaken on the wireless network this evening.

This should NOT affect your wireless connection, however if you do experiance any issues please contact the service desk.

Many thanks .

IT Services Network Team


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Archived: Verify – Unavailable 9-11am on 5 June 2019

Last Updated: 6 June 2019 at 9:47 am

Verify (verify.bham.ac.uk) will be unavailable from 9-11am BST on Wednesday 5 June while we carry out some maintenance work to improve the service. We thank you for your patience whilst this essential work is being done.


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Archived: sportandfitness.bham.ac.uk Currently Down

Last Updated: 5 June 2019 at 11:49 am

The site http://www.sportandfitness.bham.ac.uk/ is currently down and it is being looked at. We will update as soon as there is any further progress.


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Archived: my.password.bham.ac.uk currently unavailable

Last Updated: 5 June 2019 at 11:49 am

The My Password service is currently unavailable for emergency maintenance. We are looking into the issue now and hope to have service restored shortly.


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