Service status Service Status

If your issue is not listed, please raise a call via the Service Desk.

Having trouble viewing this page in Internet Explorer? Please see here.

To see archived issues (which have now been fixed) please click here.

The country flags indicate the campus affected by an issue, Birmingham or Dubai


 Current Outages:

 Nothing to report!

IT Services are not currently aware of any system outages.

 Known Issues & Workarounds:

Enterprise Timetabler

Updated: 18 Dec 2019 at 10:17am

We are aware of a ‘Datasync’ error message that some users are getting when they try to launch Enterprise Timetabler. We are working with our supplier to fix this issue as soon as possible.

Link to this status message

 Scheduled Maintenance:

Verify – Unavailable 10am-1pm on 16 January 2020

Updated: 9 Jan 2020 at 4:23pm | Maintenance Window: 16 Jan 2020 10:00am to 16 Jan 2020 1:00pm

Verify ( will be unavailable from 10am-1pm GMT on Thursday 16 January while we carry out some maintenance work to improve the service. We thank you for your patience whilst this essential work is being done.

Link to this status message

 Recent Service Changes:

Worktribe: Changes to Off-Campus Access

Updated: 18 Dec 2019 at 2:00pm  

Following planned maintenance and security upgrades, you will now need to use Remote Access to access Worktribe off-campus.

Instructions for setting up and using Remote Access are available in the following Knowledge Base article

Link to this status message