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 Current Outages:

 Nothing to report!

IT Services are not currently aware of any system outages.

 Scheduled Maintenance:

Upgrade to Remote Computer Access Service

Updated: 21 Sep 2021 at 1:59pm | Maintenance Window: 22 Sep 2021 6:00am to 22 Sep 2021 7:00am Birmingham Affected

On Wednesday, 22 September, we will be carrying out a routine upgrade to the Remote Computer Access Service between 6.00am and 7.00am.
During this time, there will be a brief interruption to the Remote Computer Access website where you’ll find that you might not be able to connect to the service. This should last for no more than a couple of minutes after which time you’ll be able to connect again as normal.
If you are already connected and using the service when we install the upgrade your connection will remain unaffected.

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Direct Applications (SITS): unavailable 23-25 September

Updated: 14 Sep 2021 at 4:46pm | Maintenance Window: 23 Sep 2021 2:00pm to 25 Sep 2021 5:00pm Birmingham Affected Dubai Affected

Prospective students will not be able to complete direct applications via our website course pages between 23-25 September. This is to allow planned system improvements to be made to our SITS admissions system.

This maintenance will start on Thursday 23 September 2pm and is due to be completed by Saturday 25 September 5pm.

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 Recent Service Changes:

my.bham portal closed 15 July

Updated: 4 Aug 2021 at 1:28pm Birmingham Affected

In order to increase University efficiency and simplify access to our digital services we closed the my.bham portal for staff and students on Thursday 15 July.

The license for the current portal platform expired at the end of July and access to the majority of the digital services available through the Portal has now been moved to the University intranet. These are available via the Digital Services pages: Digital services for staff and Digital services for students.

Anyone attempting to access the my.bham Portal from the 15 July onwards will be redirected to these pages.

Some services such as past exam papers and exam timetables also ended on 15 July. New solutions to replace these services are being developed by the University.

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Campus WiFi: UoBWiFi network no longer available

Updated: 7 Jul 2021 at 4:49pm Birmingham Affected

After  7 July, you will no longer be able to connect to the Edgbaston and Selly Oak campus WiFi service through the old UoBWiFi wireless network as we are switching this network off.

 

To connect to the campus WiFi on your mobile, tablet or laptop you must use the University’s eduroam wireless network and sign in with your University email address and password.

 

You can find information and guidance about how to connect to eduroam in our Knowledge Base article KB10370

 

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