Service status Service Status

If your issue is not listed, please raise a call via the Service Desk.

Having trouble viewing this page in Internet Explorer? Please see here.

To see archived issues, which have now been fixed, please click here.

 

 Current Outages:

BIRMS My Assessment Feedback issues

Last Updated: 18 June 2018 at 1:27 pm

We are currently aware of an issue affecting ‘My Assessment Feedback’ within the Portal. This is being investigated as a high priority.

Please accept our apologies for any inconvenience that this may cause.

Link to this status message

 Known Issues & Workarounds:

Staff Account Lockouts

Last Updated: 7 June 2018 at 9:03 am

Staff members may be experiencing Account Lockouts, this is due to an increase in unauthorised access attempts on UoB user accounts.

As a result the system may have locked some accounts to protect both the account and service. This is expected behaviour, the account will be automatically unlocked after a short period of time however please contact the IT Service Desk if this is causing an issue.

We are working to alleviate the lockouts going forward.

Further updates will be provided.

Link to this status message