Service status Service Status

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To see archived issues (which have now been fixed) please click here.

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 Current Outages:

 Nothing to report!

IT Services are not currently aware of any system outages.

 Known Issues & Workarounds:

Enterprise Timetabler

Updated: 18 Dec 2019 at 10:17am

We are aware of a ‘Datasync’ error message that some users are getting when they try to launch Enterprise Timetabler. We are working with our supplier to fix this issue as soon as possible.


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 Scheduled Maintenance:

Verify – Unavailable 10am-1pm on 16 January 2020

Updated: 9 Jan 2020 at 4:23pm | Maintenance Window: 16 Jan 2020 10:00am to 16 Jan 2020 1:00pm

Verify (verify.bham.ac.uk) will be unavailable from 10am-1pm GMT on Thursday 16 January while we carry out some maintenance work to improve the service. We thank you for your patience whilst this essential work is being done.


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 Recent Service Changes:

Worktribe: Changes to Off-Campus Access

Updated: 18 Dec 2019 at 2:00pm  

Following planned maintenance and security upgrades, you will now need to use Remote Access to access Worktribe off-campus.

Instructions for setting up and using Remote Access are available in the following Knowledge Base article https://kb.bham.ac.uk/KB13628


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